Nurture Your
Prospects©
by Georgann McCrosson
If more prospects were converted to clients, your costs would
decrease and your profits would increase. It's as simple as that.
Here are some more facts:
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97% of salesmen make no attempt to sell the prospect after the third
attempt.
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It is also a fact that most prospects do not buy until after the sixth
month from initial contact.
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One third of all buyers buy only after 18 months of the buying process.
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20% of buyers amazingly buy 24 or more months after the initial contact.
People who have contacted you but didn't buy did so for one of three
reasons:
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They don't want what you have to offer.
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They don't trust you or didn't believe what you said.
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They aren't ready to buy (don’t have the money)
The vast majority fall into the last category.
People typically don't make snap decisions to buy. In any economy. In a
hard economy, they are going to be even more conservative, especially with
large or long term purchases like houses, cars, appliances and furniture.
When someone contacts you, in any way (walk-in, telephone, email) about what you are selling, no matter
what it is, get their name, address, phone number and email address.
If they
buy, put their name in a client database. If they don't buy, put their name
in a prospect database. Send a thank you note the same day or the next day
regardless of which list they are on. The message to each should be
different. Showing your gratitude for them having spent some of their time
with you will be memorable. People aren't used to being thanked for doing
something they wanted to do.
As Dan Kennedy says, stay in touch until they buy or until they die.
You can get more clients and increase profitability while reducing marketing
expenses and working less. Yes, you CAN have it all!
I specialize in creating customized marketing solutions for small businesses
specifically designed to retain (or regain) customers and prospects.
Contact me at info@catchphrasemarketing.com, or 909-907-1035 to discuss how
I can help you.
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